Cutie Stix FAQ
Q: What is the recommended age for Cutie Stix™ products?
A: Cutie Stix™ products are recommended for ages 6 and up. This product comes with small sized parts and is considered a choking hazard for children 3 and under.
Q: What should I do if my child swallows a Cutie Stix™ charm?
A: It is suggested to seek medical attention and bring a Cutie Stix™ with you to the medical center if Cutie Stix™ have been swallowed. If your child inserts Cutie Stix™ in their ear or nose, it is also recommended to seek medical attention to get the Cutie Stix™ removed.
Q: What comes in a Cutie Stix™ Cut & Create Station?
A: 1 storage station, 1 cutting unit, 1 stix wand, 2 cutting frames, 1 sheet of adhesive dots, 8 jewelry clasps, 24 connectors, 1 coring unit, 1 coring wand, 2 coring containers, 1 threader, 2 threaded spools, 24 Cutie Stix™ in 3 different sizes (4 Mighties, 14 Cuties, 6 Teenies).
Q: Is the Cutie Stix™ Cut & Create Station messy?
A: While this toy may get slightly messy while your child is playing with the Cut & Create Station, this product comes with a storage stations with room to hold all of the products in an organized fashion! We recommend setting up all of the items in the storage station before your child starts to create their customized jewelry items so everything is organized.
Q: Is it easy to make Cutie Stix™ designs?
A: Our products are created with kids in mind! With just a few minutes of directions from you, your kids will be able to engage in hours of creation fun. Cutie Stix™ Cut & Create Station comes with everything your child needs to create countless designs.
Q: What can my child make with the Cutie Stix™ Cut & Create Station?
A: There are endless designs that your child can make with Cutie Stix™! Our customizable jewelry creation station comes with 3 different sizes of Cutie Stix™so you can make necklaces, bracelets, figures and even nail art designs.
Q: How do you apply the nail art designs?
A: To create the Cutie Stix™ nail art designs, use one of the Teeny Stix to cut and create your perfect design. Then you can apply your nail art by using the adhesive dots that come in your Cutie Stix™ Cut & Create Station.
Q: How long does the nail art stay on?
A: Generally the Cutie Stix™ nail art will stay on for a few hours depending on the activity level of your child. The nail art may fall off faster if water touches the nail.
Q: How do I purchase more Cutie Stix™, adhesive dots, jewelry clasps, connectors, and threaded spools?
A: With three fun themed refill packs to choose from, the fun of customizing your Cutie Stix™ creations never ends! Each refill pack come with 11 unique stix: 2 Mighties, 6 Cuties, 3 Teenies, and it includes 4 sets of jewelry clasps, 1 threaded spool, 12 connectors, and 1 small sheet of adhesive dots. Purchase your Cutie Stix™online with us or at a retail store near you!
Q: What theme refill packs can you chose from?
A: There are currently three fun themed refill packs to choose, including: Refill Stix Treats, Refill Stix Animals, and Refill Stix Emojis.
Shop today to start customizing beautiful and unique jewelry. Cut, create and show off your dazzling designs. If you have more questions about our Cutie Stix products, contact us today!
Q: What is the recommended age for this product?
A: The recommended age for all of Orbeez™ products is for children ages 5+.
Q: What should I do if my child swallows Orbeez™?
A: All Orbeez™ are non-toxic and tests have shown that if a child swallows Orbeez™ they should pass through the digestive system with no problems. Orbeez™ do not break down in the digestive tract, do not stick together, and are not absorbed into the body. They are eliminated through the natural digestive process. If a substantial number of Orbeez™ are swallowed, we advise you to seek immediate medical attention for the advice of a medical professional.
Q: What should I do if Orbeez™ has become logged in my child’s ear or nose?
A: If Orbeez™ has becomes logged in your child’s ear or nose, the Orbeez™ should be removed under otolaryngology (ENT) supervision only.
Ear: If there is NO hole or perforated eardrum, the guidelines for removal are as follows:
First, alcohol will reduce Orbeez™ size by approximately 25%. Place four drops of alcohol on a cotton ball and place the cotton ball in the ear canal for approximately 15 minutes.
Then, the Orbeez™ can be removed by the physician (ENT).
Saline Solution is NOT recommended
An ear vacuum is NOT recommended
Orbeez™ are not radiopaque, and as such, will not show in an X-Ray.
Nose: If the Orbeez™ has become logged in the child’s nose, usual otolaryngologic (ENT) techniques of foreign object removal can be used. Please note that Orbeez™ are not radiopaque, and as such, will not show in an X-Ray.
Q: My Orbeez™ became moldy - what should I do?
A: If you can detect an odor or see mold growing on your Orbeez™, you should throw away the affected product and replace them with new Orbeez™. If you find that your Orbeez™ are growing mold quickly, it is probably related to the water you are using. We recommend using purified water to grow your Orbeez™.
Q: How long can I use Orbeez™ before I should throw them out?
A: You can play with your Orbeez™ several times before needing to replace them. Like any water-based product, they will need to be replaced with fresh Orbeez™ if you smell or detect any mold growth. Orbeez™ in the Light-up products will last several months with no problems if they are not exposed to air.
Q: How do I make my Orbeez™ last longer?
A: You can keep your Orbeez™ fresh for a longer period of time by remembering to always wash your hands and feet before placing them in the Orbeez™. Orbeez™ also stay fresh longer by adding a pinch of salt when growing them.
Q: How do you dispose of Orbeez™?
A: Do NOT throw Orbeez™ down a drain. You should dispose of Orbeez™ by throwing them in the trash, or work them into garden soil. Orbeez™ absorb water and release moisture when it is hot, so they can be used to reduce water use in plants.
Q: Do Orbeez™ stain? Are they messy? Are they difficult to clean of carpet and upholstery?
A: No, Orbeez™ do NOT stain! They are not messy and are easy to pick up. Unlike many other activity toys and compounds, Orbeez™ do not stick to clothing or carpeting. Orbeez™ are slippery and should be removed from the floor to prevent slipping. If you spill Orbeez on your carpet or floor, let them dry out and then you can vacuum them up.
Q: My Orbeez™ are not fully round. What should I do?
A: If your Orbeez™ are not fully round this means you have not grown them for long enough, or that you have not used enough water. To grow your Orbeez, empty one packet into a bowl and add 1.5 cups of clean, drinking water. Leave your Orbeez to soak for at least 3 hours or overnight.
Q: The Orbeez™ are cold. What should I do?
A: You should be growing your Orbeez™ in warm or hot water. You can add hot water to reheat the Orbeez™. Make sure to drain any excess water after you have reheated the Orbeez™ to prevent mold.
Q: Can Orbeez™ be grown and reused once they dry out?
A: Yes, they can be rehydrated and reused by adding a small amount of water. Place your Orbeez™ in a bowl and add water to regrow them.
Q: Do Orbeez™ dry out and go back to their original size? How long does it take for them to dry out?
A: If Orbeez™ are left in the sun or in an open container they will dry out. Orbeez™ can dry out within a day if left in the direct sunlight. In a closed container out of the sun, Orbeez™ can last for weeks or even months. If your Orbeez™ have dried out, simply place them in a bowl with water to regrow them.
Q: How big do Orbeez™ grow? How can I make my Orbeez™ grow larger?
A: The purer the water, the larger the Orbeez™ will grow. This is because the ionic / mineral content of the water affects the size. Make sure you are using clean, distilled water, when growing your Orbeez™ as they can grow to a maximum diameter of 14mm.
Q: How do I store my Orbeez™ once I am done playing with them?
A: You can store your Orbeez™ in a closed container out of sunlight to keep your Orbeez fresh and ready to play for next time.
Q: Can we use Orbeez™ to hydrate flowers?
A: Yes, Orbeez™ give off small amounts of water and can be used in place of water to hydrate flowers. We recommend placing a small amount of water in the bottom of the vase in addition to your Orbeez™.
Q: Do all of the Orbeez™ products include Orbeez™ beads?
A: All of our Orbeez™ products either include full grown Orbeez™ or Orbeez™ seeds that you can grow into fully hydrated Orbeez™. We also have Orbeez™ refill packs available for purchase if you want more Orbeez™ to play with.
If you still have questions about any of our Orbeez products, contact us today and one of our excellent Maya team members will reach out to you shortly.
Pom Pom Wow FAQ
Q: What is the recommended age for the Pom Pom Wow™ products?
A: Pom Pom Wow™ is recommended for children ages 5-15. This product contains small parts and can be considered a choking hazard for children aged 3 and under.
Q: What comes with the Pom Pom Wow™ Decoration Station?
A: Decoration Station comes with 1 portable play set, 75 pom poms in 4 colors, 85 adhesive dots, 8 removable pom pom trays, 1 removable water tray, 1 adhesive roll dispenser, 2 markers, 1 blotting cloth, 1 paintbrush, 1 pipette, 4 stamper pads, 4 watercolors, and 1 glitter gel pen.
Q: How do I store all of my Pom Pom Wow™ product items?
A: The Pom Pom Wow™ Decoration Station comes with a portable play set that folds up for simple, mess-free transportation and storage. You can store all of your pom poms and decoration tools in one central place!
Q: How do I purchase more Pom Pom Wow™ product items?
A: If you run out of Pom Poms, we sell Pom Pom Wow™ Variety Pack that includes 120 pom poms in a variety of colors, materials and sizes.
Q: How large are the Pom Poms?
A: Our amazing pom poms come in two cute sizes! Our standard pom poms are 22mm long and our mini pom poms are 13 mm long.
Q: What happens if my child swallows one of the pom poms?
A: It is recommended that if a substantial number of pom poms are swallowed, seek immediate medical attention and bring the pom poms with you to the medical office. Avoid sticking pom poms in your ear or nose. If a pom pom gets stuck in your child’s ear or nose seek medical attention as well.
Q: What can I put my pom poms on?
A: The possibilities are endless with Pom Pom Wow™. You can adhere the pom pom’s onto any object. Whether you want to decorate your room, your locker or your accessories, Pom Pom Wow™ is the perfect addition to any item.
Q: Do the pom pom’s ruin, or leave a sticky surface on the item you place them on?
A: Pom poms should not ruin or leave a sticky surface on your items. However, we do not recommend sticking your pom poms on delicate surfaces.
Q: What happens if the pom poms get wet?
A: If your pom poms get wet, the adhesive may loosen and cause your pom poms to fall off. Try to keep your pom poms dry as this will help them attach to your items for longer.
Q: How can you decorate the pom poms?
A: The Pom Pom Wow™ Decoration Station has 6 different techniques to customize your pom poms. The decoration station comes with markers, a paintbrush, stamper pads, watercolors and a glitter gel pen. There are so many ways to decorate your pom poms and show off your designs.
Q: Will the decoration tools stain?
A: All of the decoration tools are water based inks and they should come out with a standard cleaning. But, as a rule of thumb, we recommend to protect delicate surfaces while using the decoration tools.
Pom Pom your world with Pom Pom Wow™! Contact us today with any other questions you have about our Pom Pom Wow™ products!
Q: What is the recommended ages for the Zorbeez™ products?
A: Each of the Zorbeez™ products (Creature ChumperTM Big Ben, Monster OozersTM, & Gross SeedsTM) are recommended for children ages 5+.
Q: How do I grow the Zorbeez™?
A: Place your Gross SeedsTM into a bowl and add purified, clean water and magically watch them grow into Zorbeez™.
Q: How much water do you need to add to grow the Zorbeez™?
A: Add 1.5 cups of water into the bowl with your Gross SeedsTM and let them sit for 3 hours or overnight. Watch before your eyes how the Gross SeedsTM grow into the amazing Zorbeez™!
Q: What colors do the Zorbeez™ come in?
A: You can purchase refill packs that come in four different colors, including Explosion Orange, Toxic Green, Goopy Blue, and Snotty Yellow.
Q: What should I do if my child swallows Zorbeez™?
A: Zorbeez™ are non-toxic, non-irritating and non-allergenic. We have tested our Zorbeez™ thoroughly and if a child swallows Zorbeez™ they should pass through the digestive system with no problems. Zorbeez™ don’t break down in the digestive tract, they are not absorbed into the body and they do not stick together. Zorbeez™are eliminated through the natural digestive process and should cause no problems to your child. If a substantial number of Zorbeez™ are swallowed, we advise you to seek immediate medical attention for the advice of a medical professional.
Q: What should I do if Zorbeez™ becomes logged in my child’s ear or nose?
A: If Zorbeez™ has becomes logged in your child’s ear or nose, the Zorbeez™ should be removed under otolaryngology (ENT) supervision only. Please contact a medical provider if a Zorbeez gets logged in your child’s ear or nose. Please note that Zorbeez™ are not radiopaque, and as such, will not show up in an X-Ray.
Q: How long can the Zorbeez™ be used before I should throw them out?
A: You can keep your Zorbeez™ fresh for longer by adding a pinch of salt when growing them. Like any water-based product, they will need to be replaced with fresh Zorbeez™ if you smell or see any mold. Zorbeez™ will last several months with no problems if kept in a closed container out of direct sunlight.
Q: How do you dispose of the Zorbeez™?
A: To dispose of your Zorbeez™, do not throw them down your drain. Dispose of Zorbeez™ by throwing them in the trash, or you can even work them into garden soil.
Q: Do the Zorbeez™ stain?
A: Since they are water based, Zorbeez™ do NOT stain! They are easy to pick up and don’t create a mess. Zorbeez are the perfect toys parent’s will love because they do not stick to clothing or carpeting. If your Zorbeez spill, simply let them dry out and vacuum them right up!
Q: What items come with the Creature ChumperTM Big Ben?
A: This awesome blaster toy comes with 1 Creature ChumperTM Monster, 1 Toxicity Feeder, 1 Crusher, and 1,500 Explosion Orange Gross Juice Seeds.
Q: How does the Creature ChumperTM Big Ben work?
A: Simply fill the toxicity feeder with grown Zorbeez™, crush them into the Creature ChumperTM, and you’re ready to fire. You can blast your friends with gross Explosion Orange Zorbeez™ from up to 10 feet away!
Q: What comes with the Zorbeez™ Monster Oozers?
A: Each Oozer comes with 1 Monster OozerTM, 1 Cartridge, 1 Nozzle, 1 Plunger, 1 Crush Tube, and 850 Zorbeez™(350 Hydrated and 500 Gross Juice Seeds).
Q: How does I use the Zorbeez™ Monster Oozers?
A: After hydrating your Gross SeedsTM into Zorbeez™, crush them up in the Crush Tube, fill the cartridge up with the crushed Zorbeez™, and inject them into your Monster OozerTM. Then it’s time for the fun! Squeeze down on your Monster OozerTM and watch your crushed Zorbeez™ ooze out of your monster’s eyes and nose.
Zorbeez™ are the grossest fun you’ll ever have! If you have more questions about your Monster Oozer, Creature ChumperTM or Gross SeedsTM contact us today!